We are here for you!
No matter how far, we are working for (and with) you! These are the steps we've taken so far:
We continue to maintain our responsible attitude and take all necessary measures to ensure hygiene in your shipments and the well-being of our team. Since May 11 we carry out shipments of orders from the online store every day (M-F).
** Changes and returns
are processed normally. If you have a change or return to make, you can manage it with the instructions provided.
We will try to keep in touch as much as we can, follow our Instagram to discover every day new ways of entertainment to make quarantine a little bit more pleasant.
- Our customer services are there for you more than ever. Chat, phone, email... whatever you might need!
- Return period extended to 30 days after we're back to normal.
- You can finance your purchase with our "Aplázame" service, without any interest rate. Buy now and pay later.
- We continue to remotely work the entire mint & rose team except the logistics staff.
- You can customize your mint & rose products again with our monogramming service.
We are all living an unknown and difficult situation, thanks for your understanding and our best wishes for these days. Please #stayathome