XTO

Sign up to enjoy 10% off your first purchase only in April.

* Not combinable with other promotions.

Monogramming Premium

20,66 €

  • Customize your leather bag or shoes with our monogramming service. Our artisans paint each piece to make it unique. 
  • 1 capital letter included. In case you want add any else, please, write an email to care@mintandrose.com. 
  • 1 cm tall.
  • It is placed on the top center.

After saving your customized product, remember to add it to your cart.

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More info

  • Order processing takes up to 5 business days.
  • Personalized items are final sale. 
  • If there is more than one product in your cart and one of them has monogramming, please, make the purchase and we will contact you to know which one you want to custom.

Deliveries

See special conditions April 2020, see.

Spain (peninsula) and Portugal

  • If you place your order before 9 am, it will arrive the following day. If you place your order after 9 am, it will arrive in 48hrs.
  • Deliveries are free of charge in orders above 30 euros.

*Outlet products will always have 4 euros of shipping costs in orders below 80 euros.

*Shipping times may increase in sale periods.

Europe

  • Depending on the country of destination, the delivery period is 2 to 5 days.
  • Deliveries are free of charge in orders above 150 euros.
  • If applied, customs office expenses will be assumed by the customer.

Special periods

In special sales periods (sale, outlet, promotions…) shipping terms may be increased.

Customized products

Those products that have been customized with our monogramming service will need 3 extra days to be shipped.

Exchanges and Returns

Exchanges

Is it possible to exchange my items? Do I have to pay for it?

The first size exchange is FREE.

Make your request for the exchange within 30 natural days after reception of the shipment, and we will send you the desired size within 5 working days.

If you want to exchange models or colors we will refund you the amount of your shoes and you can order the style you want on your own from our website. ​

For further information please see our deliveries, exchanges and returns section!

Returns

If needed, is it possible to return my order? Do I have to pay for returns?

Of course it is possible to return your order! Requests for returns must be made within 30 natural days after the reception of the shipment. 

You can make a free return if you leave your order in our store or if you use your own logistic company. If you decide to use our logistic company we will deduct a small amount of money from the corresponding refund for the return costs. This quantity will be 9 € in the case of Spain or Portugal and 13,50 € resto of Europe.

* Outlet” items are not eligible for a return.

For further information please see our deliveries, exchanges and returns section!

FAQ

Here are the answers to your most common inquiries:  https://www.mintandrose.com/en/faqs